How an Education Analytics Platform Enhanced Security Oversight with Blacklock

The Client

A leading Australian EdTech company specialises in providing adaptable and flexible student success software. The company’s solutions aim to improve academic outcomes for Indigenous students.

Established in 2018, the organisation offers innovative tools designed to empower schools and universities to succeed in their students’ performances.

Their platforms leverage patented predictive analytics to provide valuable insights into student concerns. This allows educational institutions to identify and address potential challenges early, which leads to better academic performance.

The company’s platform complements existing student information and learning management systems. This approach facilitates building new and unique data sets that help staff understand learner engagement, capacity, and readiness.

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The Challenge

The organisation operates in the education sector and manages sensitive student data. Safeguarding this data is essential to maintain student privacy, comply with regulations, and uphold trust with schools and families.

Hence, the platform needed robust security measures to protect against potential vulnerabilities. Moreover, as the company expanded its services and client base, it also recognised the necessity of using a more dynamic approach to security testing.

Traditional penetration testing methods were insufficient and offered minimal visibility and static reports. These limited capabilities didn't support the organisation's need for flexibility, vulnerability management, and ongoing assurance.

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The Solution

To address these challenges, the organisation partnered with Blacklock, a CREST-certified provider of Penetration Testing as a Service (PTaaS). Blacklock's enhanced functionality combines automation with expert-led manual testing, providing scalable and continuous security assessments.

The organisation's team found Blacklock's web application for managing and reporting penetration test results particularly beneficial. They noted that it offers an intuitive and efficient way to oversee security testing processes.

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Key Results

Collaborating with Blacklock led to significant improvements in the company's security posture. These include:

Enhanced security oversight. The organisation gained greater visibility into potential vulnerabilities across its platforms.
Efficient reporting: The security review reports were easy to consume for both the management and development teams, facilitating prompt action on identified issues.
Streamlined processes: Utilising Blacklock's web application streamlined the management and reporting of penetration test results, improving overall efficiency.
High satisfaction: The company rated Blacklock's services highly, expressing complete satisfaction with the quality of service delivery.

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